# Berlay API Documentation > Berlay is a customer support platform. The following links provide AI-readable documentation in Markdown format. ## Docs - [Quick Start](https://docs.berlay.io/quickstart.md): Getting started, authentication, and your first API request - [Custom Webhooks](https://docs.berlay.io/webhooks.md): Push events into Berlay using webhooks and per-channel API keys - [REST API v1](https://docs.berlay.io/api.md): Full reference for conversations, messages, contacts, ratings, and API key management ## Optional - [Full documentation](https://docs.berlay.io/llms-full.txt): All sections concatenated into a single file